Case Studies
BadgePass
BadgePass.com
Partner

BadgePass is a security software company that develops identity and activity management systems for access control, photo ID issuance, visitor management, and credential tracking.

Wanting to offer mobile credentials and more dynamic access workflows, they explored integrations with several hardware vendors, but ran into issues with fragmented integrations with different requirements for each vendor, slow rollout timelines, limited remote issuing capabilities, and an inability to centrally manage cloud-native credentials across sites. BadgePass needed a modernized credential issuance backend that could support both physical badges and wallet-native credentials at scale, without having to replace existing hardware.

Industry

Security Software & Access Control Solutions

Use Case

Enabling secure digital access credentials across multiple sites and facilities

"What really led us to AccessGrid was their flexibility and their affordability. They have been open to work with and extremely responsive, which when you're developing something that's perfect for customers, that is paramount in any partnership."

Robbie Jefcoat
EVP of Customer and Brand Strategy at BadgePass

Solution

BadgePass chose to partner with AccessGrid because they delivered platform maturity, extensive hardware compatibility, a quick implementation process, and a lower-cost, higher-return path to wallet-native credentials versus building bespoke integrations.

BadgePass integrated AccessGrid's credential provisioning APIs into its Identity and Access Management Suite and was able to:

  • Issue secure digital credentials directly into Apple Wallet or Google Wallet
  • Centralize identity and access control policy management
  • Remotely manage door access permissions, including revocation, via cloud dashboard
  • Integrate with and support existing door hardware systems and physical badge workflows
  • Roll out residential upgrades at multiple customer sites with minimal on-site configuration

With AccessGrid's API approach, BadgePass benefitted from an accelerated, streamlined rollout across multiple facilities including education campuses, corporate offices, and healthcare locations.

Multi-industry

education, corporate, and healthcare deployments

One API

to unify physical badges and wallet credentials

Zero

hardware replacements required

Remote issuance

across distributed locations

Results

Integrating with AccessGrid has allowed BadgePass to improve its operational efficiency and customer experience, modernize its technology, and reduce overhead costs. With mobile-ready access control, BadgePass has enhanced their platform and expanded their footprint, further differentiating themselves in the credentials market.

Specifically, AccessGrid has enabled BadgePass to:

  • Centralize access credential control across distributed locations
  • Unify management for both physical badges and wallet-native credentials
  • Quickly issue and revoke mobile credentials
  • Modernize without complex hardware vendor requirements
  • Deploy advanced and updated access features quickly
  • Simplify credential workflows for admins and end users

"In targeting small, medium, and large businesses, we have different requirements and different feature sets that we need. Together with AccessGrid, we've been able to meet those needs."

Derek Gibbs
EVP of Product Development at BadgePass